Help & Inquiries
Direct developer support
We are committed to helping you run your business smoothly. Reach out directly to our engineering team for technical guidance, bug reports, or feature requests.
Prefer to send a structured enquiry? Use our contact form for app support, custom projects, or feature requests.
Open Contact FormOfficial Channel
Customer Support Email
For general technical questions, subscription inquiries, printer setup help, or feature suggestions across all VaidikTech apps.
Response Expectations
What details should you provide?
To help us diagnose issues swiftly, please include the following technical particulars in your email:
- App Name & Version: (e.g. Girvi v2.0 or JewelBill v1.8)
- Device Model: (e.g. Samsung Galaxy M34, Redmi Note 13)
- Android Version: (e.g. Android 13 or 14)
- Exact Steps: What screen were you on when the issue occurred?
Typical response window: 24 to 48 business hours (Monday through Saturday).
Have you checked our self-help guides?
Many common questions regarding printer Bluetooth pairing, encrypted backups, and loan renewals are answered with screenshots in our Help Centre.